Privacy Policy

1. Introduction
OlioClassico (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

By accessing our website, you consent to the practices described in this Privacy Policy.

2. What Information We Collect
We may collect the following types of personal information:

• Name, contact details (such as email address, phone number, billing/shipping address).

• Payment details when you place an order (processed securely via our payment providers).

• Information about your purchases, preferences, and interactions with our website.

• Technical information (such as IP address, browser type, and site usage data) via cookies and analytics tools.

We do not collect sensitive information (e.g. health, political opinions) unless required by law or with your explicit consent.

3. How We Collect Information

• Directly from you when you place an order, subscribe to our mailing list, or contact us.

• Automatically when you browse our website, through cookies and analytics.

• From third parties where permitted (e.g. payment processors, delivery services).

4. How We Use Your Information
We use personal information to:

• Process and fulfil your orders.

• Communicate with you about purchases, updates, promotions, and events (if you opt in).

• Improve our website, products, and customer service.

• Comply with legal obligations and prevent fraud.

5. Disclosure of Information
We may share your personal information with:

• Service providers such as payment gateways, logistics partners, IT providers, and marketing platforms.

• Regulators, law enforcement, or other third parties where required by law.

We do not sell or rent your personal information to third parties.

6. Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality and user experience. We may also use Google Analytics or similar services to collect aggregate data about website traffic and usage. You can adjust your browser settings to refuse cookies, though some features may not function properly.

7. Security of Your Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

8. Access and Correction
You have the right to access and request correction of the personal information we hold about you. Requests can be made via the contact details below.

9. Direct Marketing
We may send you marketing communications about our products and events if you have provided consent or if you are an existing customer. You may opt out at any time by following the unsubscribe link or contacting us directly.

10. Cross-Border Disclosure
Some of our service providers may store or process information overseas. Where this occurs, we will take reasonable steps to ensure those parties comply with Australian privacy standards.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of personal information, please contact:

OlioClassico

Email: info@olioclassico.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC)

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